LEARNING AND DEVELOPMENT ACTIVITIES

Health Issues Centre with funding form the Victorian Quality Council (VQC) is developing accredited training on consumer participation in health for consumers, carers, community representatives and health service staff.

Once accredited this training will provide nationally recognised qualifications and nationally consistent competencies for this important area of health.
Health Issues Centre is developing three courses:

How to get what I need from health services
One day workshop for up to 15 health consumers, carers, patients or community members. Based on “Unit 1: Engage as a consumer in a health care service” of the Course in Consumer Leadership currently awaiting approval for accreditation with the Victorian Registration and Qualifications Authority

Course in Consumer Leadership
Three one-day workshops plus up to 18 hours of preparation and assessment work
for up to 20 consumers, carers, community members and health service staff. Registrants must be involved in consumer participation in a health service.
Currently awaiting approval for accreditation with the Victorian Registration and Qualifications Authority

Vocational Graduate Certificate in Consumer Engagement
Up to 12 heath service staff and highly experienced health consumer leaders - registrants must have current vocational responsibility for health consumer engagement in a health context. Eight three-hour weekly sessions for Units 1 and 2 and Units 3 and 4 are assessment only including work-based projects and assessment work supported by on-line tools taking approximately 6 weeks to complete.
Currently awaiting approval for accreditation with the Victorian Registration and Qualifications Authority.

All training will:

• Be conducted in suitably equipped training rooms in conjunction with health services or organisations from which participants have been recruited;
• Have suitable access for people with a disability;
• Utilise experiential, visual, didactic and self-directed learning strategies approrpoiate to the level of training;
• Be delivered by a qualified trainer (Cert IV Training and Assessment)
• Piloted under funding from VQC to ensure participant satisfaction

Our Philosophy
Health Issues Centre (HIC) uses a strength-based approach in all of its learning and development activities. We acknowledge the existing knowledge and skills of people who participate in our activities. We seek to build on these strengths in ways that address the stated learning and development objectives of the individuals and the organisations they represent.

Our Services
HIC can tailor sessions to your organisations individual needs. Our clients include health services, government departments and consumer organisation both in Victoria and interstate. We can offer a range of services or strategies that will help you meet your outcomes.

Learning and Development Inquiry Form
Learning and Development Fees Structure

For more information about these workshops or to discuss your learning and development needs contact Nicky Barry 03 9479 3222 or email